Financial Services Support Program available on the Arise® Platform.

Customer-focused tech-savvy individuals needed to help support callers with troubleshooting and various financial transactions.

If you’re patient and tech-savvy and looking to work from home, consider this fintech program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome - those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.

The Arise® Platform is a secure online portal that connects you to remote customer service programs with well-known brands. Through the platform you can provide support for many leading brands, and you can do it all from the comfort and convenience of your own home.

A day in the life using the

Arise® Platform to provide service:
 

• Receive inbound calls from bank partners, merchants, and card holders, answering questions, while resolving issues to the caller’s satisfaction. Some calls are technical in nature.
• Wow callers with great service - being an active listener and communicator - helping callers uncover the best solution. 

What you'll need to service this client:

• Minimum of one year of consistent inbound call support experience working in a customer facing Financial Services environment. (Within the past two years)
• Financial Services support experience is preferred but not required.
• Quiet and secure working environment so you can manage a consistent flow of calls and client interaction without the disruption/distraction of others.
• Ability to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:
  • Ping speed lower than 50 milliseconds (ms)
  • Download speed greater than 25.0 megabits per second (mbps)
  • Upload greater than 10.0 mbps
  • 16 gigabytes internet speed on PC or laptop
• High School diploma or equivalent
• Background check and drug test are required. 

Arise connects businesses - run by everyday people like you - to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. Businesses have the option to choose clients and schedule, while you work from the comfort of your own home.

**This is not an offer of employment. 

It is an opportunity to enter into a business-to-business relationship with Arise®.**