What You Will Do:
You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
Schedule:
⏰ Majority of work hours are during weekdays and daytime
🗓️ Opportunity to create a work schedule that works best for you
Earnings
& Revenue:
💵 Contract earnings vary by client, with rates ranging from $14 to $20 per hour
📞 Pay is determined by your phone call status when assisting customers
🤑 Additional incentives available based on client and performance metrics.
Required Skills for Successful Contractors:
💬 Exceptional written and verbal communication skills
✅ Proven track record in customer service and
delivering outstanding customer care
🧐 Attention to detail with strong problem-solving skills
🤗 Friendly, empathetic tone, and professional demeanor
🙌 Self-motivated, proactive, and resourceful mindset
👩💻 Proficient in using technology, including computer applications and software.
Technology & Equipment Requirements:
🚪 Quiet and secure work environment during working
hours
💻 Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
🎧 Wired USB headset with microphone for clear communication
💨 High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. Please note: You cannot use Mobile home internet or Satellite internet service.
🪟Operating system of Windows 10 or Windows 11 (some clients may accept
AppleOS)
👾 Valid and up-to-date antivirus software installed
🤳Smart phone, Android tablet or iPad is required for program work, along with an authentication app.
💻 Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
Work Environment Requirements:
🤫 Quiet, uninterrupted space
⌨️ Organized desk area
