Join the WooHoo! Crew and work from home with Working Solutions!

Working Solutions has been providing work-from-home customer service opportunities since 1996, and we know that happy agents mean happy clients and customers. That’s why we focus on supporting the agents that contract with us (our PROs!) every step of the way. From the application and offer process, to onboarding and education, and throughout your time working on our various programs, we’re here for you! That’s one of the many reasons why so many of our independent contractor agents have worked with us for years, even decades! If you’re looking for work-from-home opportunities with flexible scheduling and no fees, now’s a great time to check out Working Solutions! 

We are urgently hiring Customer Service, Verification Representatives. In this role, you’ll be verifying customers’ information to match them with the best carrier to provide an insurance quote. This program is heavily scripted with short, fast-paced calls. Plus, with a quick turnaround from offer to agent go-live, it’s a great opportunity to get earning quicker! 

Customer Service, Verification Representative

• Earn up to $15 per hour (paid by handle minute), with additional incentives available
• Contractors are guaranteed a minimum of 37 minutes for each available hour
• Flexible schedule opportunities – you create your own schedule!
• Schedule available time Monday-Friday 8am-6pm Central and Saturday 8am-3pm Central. Limited hours may also be available after 6pm and on Sundays
• Due to potential conflict of interest, we cannot accept licensed insurance agents for this opportunity
• Open to US residents (excludes CA, NY, PA, WA)
• Learn more and apply→

Are you fluent in both Spanish and English? We’re also hiring bilingual representatives for this role: Bilingual (Spanish) Customer Service, Verification Representative

How to Apply

1. Create a candidate profile (5 minutes)

Contractors interested in joining Working Solutions must fill out a short application form for the contract that they are interested in. No resume is needed to apply.

2. Take assessment (30 minutes)

As part of the application process, contractors will be prompted to take an online assessment to determine if working with Working Solutions is a good fit. The assessment takes about 30 minutes to complete. Every candidate is required to complete this assessment to be considered for the contract.

3. Receive invitation to our online portal, Vyne

Qualified candidates will receive an email invitation to Working Solutions’ online portal, Vyne, to complete the final steps of the application process.

4. Install and run technology scanner (2 minutes)

You will be prompted to download, install and run a non-invasive scanner to verify if your technology meets Working Solutions’ requirements.

5. Complete program-specific application questions and complete interview

Answer questions specific to the client program and complete your interview. 

Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors in the United States and Canada. When you join Working Solutions as an independent contractor, you’ll have access to work different contracts exclusive to Working Solutions contractors. 

Working Solutions is unable to work with contractors residing in California, New York, Pennsylvania, or Washington at this time.