ACD provides our clients with the best customer support services possible. We are the “voice” to our clients. THAT'S WHERE YOU COME IN! We need you to go
beyond taking a call and connect with every caller. Our goal is to provide One Call Resolution on every call.
We are looking for those with the following skills:
- Active Listening
-
Customer Service/Phone Etiquette
- General computer/internet - knowledge
- Empathy & Appreciation
- Time management & Self-motivator
You will be providing your skills, expertise, and services to the clients
we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound & outbound calls from our client’s enthusiastic callers.
While we offer shifts 24/7, our greatest needs are evenings and weekends during our peak campaigns. We are also seeking customer service agents who prefer to work overnights specifically.
If you consider yourself a night-owl, ensure that you mark the “overnight” checkbox when registering on our site.
